Safeguarding children and adults at risk

The safety, dignity, and rights of children and adults at risk come before our programmes, our reputation, and our fundraising. This is not negotiable. Everyone who works or volunteers with Naya Aasha, and every partner we work through, is bound by our code of conduct. All of them are screened before they begin and are required to report any concern. We maintain institutional child protection standards as required by Section 57 of the Act Relating to Children 2075 (2018). We do not publish identifying stories, photographs, medical details, or personal histories without informed, freely given consent, and we never make assistance conditional on agreeing to be photographed or named. Children are asked for their own agreement alongside their parent or guardian, and consent can be withdrawn at any time. If you have a concern about the conduct of anyone connected to Naya Aasha, or about a child or adult at risk in our programmes, please report it. You do not need proof and you do not need to be certain. Reporting a genuine concern in good faith will never be held against you. How to report: email nayaaashanepal@gmail.com or call +977 9803095587. Reports go to our designated safeguarding focal point. We acknowledge every report within three working days, keep the identity of the person reporting confidential so far as the law allows, and act on every report, including those concerning our own staff, leadership, or board. If a child is in immediate danger, do not wait for us. Call the Nepal Police on 100 or the national Child Helpline on 1098, both free and available 24 hours. The Women's Helpline is 1145. Where Nepali law requires an incident to be reported to the police or to the child welfare authority, we will report it.

Report a concern

Contact nayaaashanepal@gmail.com. If someone is in immediate danger, contact the appropriate emergency or protection service.

Our minimum standards

• Do no harm and act in the best interests of children and adults at risk.
• Obtain appropriate consent for stories, images, and personal information.
• Limit access to confidential information.
• Provide safe ways to report concerns without retaliation.
• Assess staff, volunteers, partners, and activities for safeguarding risk.

A qualified safeguarding professional should approve the organization’s full internal policy and reporting procedure.